Support
Gatekeep is built by a small team, and we answer every email.
Contact us
For anything, from account access and pitches to discovery, data rooms, fund tools, or billing, email us and we will get back to you within two business days.
hi@gatekeep.vcWe usually respond within two business days (KST).
Assistant connections
Setting up Gatekeep with Claude, ChatGPT, or Codex? Step-by-step instructions live on the Assistant page. If a connection stops working, disconnect assistants from Settings, then reconnect.
Open the Assistant pageBilling
For payments, plan changes, refunds, or student access, email us from your account address so we can find your account quickly.
Privacy and data
How we collect and protect data is covered in the Privacy Policy. You can delete your account and its data from Settings, or email us and we will take care of it.