Terms of Service

Effective: August 2026 · Last updated: August 2026

1. What Gatekeep is

Gatekeep is an AI-powered pitch simulation platform. Founders pitch AI versions of investor personas and receive scored reports. VCs can claim profiles and receive structured deal flow. Gatekeep does not provide investment advice, make investment decisions, or guarantee fundraising outcomes. All AI-generated scores, verdicts, and recommendations are simulations for informational and practice purposes only. No fiduciary or advisory relationship is created by your use of the platform.

2. Eligibility

You must be at least 18 years old to use Gatekeep. By creating an account, you represent that you meet this requirement and that the information you provide is accurate and complete. We reserve the right to suspend or terminate accounts that violate these terms or engage in abuse of the platform. For violations involving illegal activity, fraud, platform abuse, or security threats, we may terminate immediately without prior notice. In all other cases, we will make reasonable efforts to provide notice before termination. You may appeal a termination by contacting us.

3. Your content

You retain ownership of the pitch content, messages, and materials you submit to Gatekeep. By using the platform, you grant us a limited, worldwide, non-exclusive, royalty-free license to process, store, and transmit your content for the purpose of operating the service — generating AI replies, producing reports, surfacing opted-in reports to VCs, and improving platform performance.

If you opt in to surface your report to a VC, you authorise us to share your report, scores, transcript, and contact information with that VC. You may disable surfacing at any time from your profile settings. Previously shared reports cannot be un-shared.

4. VC personas and AI disclosure

Investor personas on Gatekeep are AI simulations built from publicly available information. They are not real people and are not affiliated with or endorsed by the individuals or firms they reference unless a profile has been explicitly claimed and calibrated by that person. Passing an AI persona does not constitute an endorsement, expression of interest, or offer to invest by the real individual or firm.

If you claim a persona, you are responsible for ensuring your calibration accurately reflects your investment criteria. You agree not to impersonate any individual or firm without authorisation.

5. Payments, subscriptions, and refunds

Paid features (one-time pitches, retries, subscriptions) are processed through Stripe. By completing a purchase, you agree to Stripe's terms and authorise the specified payment. All prices are in United States Dollars (USD) unless otherwise stated. Subscriptions auto-renew at the stated frequency unless cancelled before the renewal date.

Refunds: You may request a refund within 14 calendar days of payment for unused or unsatisfactory pitches. Refund requests are evaluated based on usage — if you have already consumed the paid pitch or the subscription period has passed, a refund may not be available. Refunds for subscriptions are prorated based on unused time. To request a refund, contact justin@gatekeep.vc. Free tier offerings (2 starter pitches, 1 daily pitch) may change with reasonable notice.

6. Acceptable use

You agree not to: (a) use the platform for anything illegal; (b) attempt to reverse engineer, extract, or reproduce the underlying AI models, prompts, scoring methodology, or persona configurations; (c) submit content that is fraudulent, abusive, harassing, or designed to manipulate or exploit the scoring system; (d) scrape, crawl, or bulk-collect data from the platform without written permission; (e) create multiple accounts to circumvent free tier limits, referral programs, or account restrictions; (f) impersonate any person or entity; (g) interfere with the security or proper functioning of the platform.

7. Data and privacy

Our handling of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference. We use industry-standard encryption and infrastructure. You can request a copy or deletion of your data at any time. We do not sell your personal data to third parties or use your pitch content to train external AI models without your consent.

8. Third-party services

Gatekeep relies on trusted third-party providers to operate the platform. These include: Clerk (user authentication), Stripe (payment processing), Resend (transactional emails), Neon (database hosting), Vercel (platform hosting), Google Analytics and Vercel Analytics (anonymous usage measurement), DeepSeek (AI inference), and Fish Audio (voice synthesis). By using Gatekeep, you acknowledge that your data may be processed by these providers in accordance with their respective privacy policies.

9. Service availability

We strive to keep Gatekeep available and reliable. However, we may modify, suspend, or discontinue any aspect of the platform (including features, pricing, or availability) at any time without liability. We will make reasonable efforts to notify you of significant changes that affect your access or paid subscriptions.

10. Limitation of liability

Gatekeep is provided “as is” and “as available.” We make no warranties, express or implied, regarding the accuracy of AI-generated scores and reports, the likelihood of receiving investment, the availability or uninterrupted operation of the platform, or the suitability of any investor persona for your fundraising goals.

To the fullest extent permitted by applicable law, Gatekeep, its operators, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost business opportunities, business interruption, loss of data, or any investment decisions made based on AI outputs.

In no event shall Gatekeep's total aggregate liability to you exceed the greater of (a) the fees you paid to Gatekeep in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred United States Dollars (USD $100). This limitation applies regardless of the theory of liability, whether in contract, tort, negligence, strict liability, or otherwise, even if Gatekeep has been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Gatekeep, its operators, affiliates, and service providers from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of the platform; (b) your content or materials submitted to the platform; (c) your violation of these Terms; or (d) your violation of any rights of a third party, including intellectual property rights.

12. Governing law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

13. Dispute resolution

Negotiation: Before initiating any formal proceedings, you agree to first contact us and attempt to resolve the dispute informally for a period of at least thirty (30) days.

Arbitration: If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the use of Gatekeep shall be finally settled by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in effect at the time of the arbitration. The arbitration shall be conducted by a single arbitrator appointed in accordance with those rules. The seat of arbitration shall be Hong Kong. The language of the arbitration shall be English. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

Class action waiver: You agree that any proceedings to resolve or litigate any dispute will be conducted solely on an individual basis. You waive any right to participate in a class action, class-wide arbitration, or any other representative proceeding.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Gatekeep concerning your use of the platform. They supersede all prior agreements, understandings, and representations, whether written or oral.

16. Changes to these terms

We may update these Terms from time to time. Material changes will be communicated via email to the address associated with your account or through a prominent notice on the platform. Continued use of the platform after the effective date of changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the platform and may request deletion of your account.

17. Contact

For questions about these Terms, your account, billing, or any other matter, contact us at justin@gatekeep.vc or hi@gatekeep.vc.

Gatekeep · Hong Kong

Gatekeep is independently built and operated. Angel investor profiles are verified where possible. AI personas are simulations for practice purposes unless explicitly claimed by the real investor. Gatekeep is not affiliated with any venture capital firm or individual referenced on the platform unless explicitly stated.