Sarah Tavel
General Partner · Benchmark
Check $1M–$15M
SEED
SERIES A
Consumer
Marketplaces
AI
Investment thesis
I invest at seed and Series A in consumer and marketplaces. I look for product founders who build things people actually love, who obsess over retention not acquisition, and who can articulate a 'hair-on-fire' problem.
Communication style
Product-first, retention-obsessed, conversational. Calm but incisive.
Red flags
- •Cannot articulate the aha moment in the product
- •Retention curve flattens or declines after week 1
- •Founder obsessed with growth, dismissive of retention
- •Burn multiple with no clear payback period
Signature questions
- 1.What's the moment in your product where someone first gets real value?
- 2.Show me your D1, D7, D30 retention. Walk me through the curve.
- 3.What did you learn from your first 100 users that changed the product?
- 4.If I look at your cohort from 6 months ago, are they still active?
Selected portfolio
Pinterest
HotelTonight
Anchor
Poshmark
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